Samsung has issued a global recall for all 2.5 million of the phones it has shipped so far. Some of the phones shipped with faulty batteries that could catch on fire. Samsung has announced an unprecedented recall of the Galaxy Note 7 just weeks after launching the well-received smartphone. Sales have been halted globally, and over the coming weeks Samsung will issue replacements to anyone affected. The issue is related to the phone's battery, with some scattered reports that the cell can explode while charging.
The percentage of affected phones is small estimated at 24 out of every 1,000,000 phones but Samsung only has one battery supplier in each of the countries in which the phone has shipped. All units could potentially be affected, though the models sold in China apparently include batteries that are unaffected by the flaw.
Official Statement by Samsung:
"In response to recently reported cases of the new Galaxy Note 7, we conducted a thorough investigation and found a battery cell issue. To date (as of September 1) there have been 35 cases that have been reported globally and we are currently conducting a thorough inspection with our suppliers to identify possible affected batteries in the market. However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note 7. For customers who already have Galaxy Note 7 devices, we will voluntarily replace their current device with a new one over the coming weeks."
Author : Saatvik Awasthi
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